Terms of service

Terms of Service

Last Updated: 12/02/2025

1. Overview

Welcome to PLATINUM PRIME STORE! These Terms of Service govern your use of our website and purchase of our products. By accessing or using our store, you agree to abide by these terms.

2. Eligibility

You must be at least 18 years old to use our website and purchase products. By placing an order, you confirm that you meet this requirement.

3. Products & Orders

  • All products are for personal use only. Reselling without permission is prohibited.
  • We reserve the right to refuse or cancel any order for any reason.
  • Prices and availability of products are subject to change without notice.

4. Payment & Billing

  • We accept major credit/debit cards and other payment methods listed at checkout.
  • You agree to provide accurate billing and shipping information.
  • All transactions are securely processed.

5. Shipping & Delivery

  • We offer domestic and international shipping. Estimated delivery times vary.
  • We are not responsible for delays due to customs or carrier issues.
  • Customers are responsible for any applicable customs fees or import taxes.

6. Returns & Refunds

  • Due to the nature of our products, all sales are final and non-refundable.
  • If you receive a damaged or incorrect item, contact us within 14 days for assistance.

7. Health Disclaimer

  • Our products are not intended to diagnose, treat, cure, or prevent any disease.
  • Consult a healthcare professional before use, especially if you have medical conditions.
  • We are not responsible for any adverse reactions or misuse of our products.

8. Limitation of Liability

  • We are not liable for any direct, indirect, incidental, or consequential damages arising from product use.
  • Your use of our website and products is at your own risk.

9. Privacy Policy

  • We respect your privacy. Please review our Privacy Policy to understand how we collect and use data.

10. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of our website means you accept the updated terms.

11. Contact Us

For any questions, please contact us at info@platinumprimestore.com.